SECURITY GUARD 1 - 05142024-57886

Job Information

LOCATION OF (1) POSITION(S) TO BE FILLED: DEPARTMENT OF MENTAL HEALTH & SUBSTANCE ABUSE SERVICES, MEMPHIS MENTAL HEALTH INSTITUTE DIVISION, SHELBY COUNTY

Qualifications

Overview

Responsibilities

1. Responds to calls and takes appropriate action to assist in emergency situations.
2. Searches for and apprehends missing or unauthorized individuals.

1. Controls entrance and exit of individuals by checking for identity, purpose of visit and authorization.
2. Escorts individuals to ensure their safety.

1. Prepares and maintains records such as incident reports, vehicle citations, logs of visitors and others, and personal property reports.

1. Provides information to supervisor by telephone, in written form, e-mail or in person to advise of any security concerns. 

1. Communicates with law enforcement agencies to report incidents, provide information, and/or request assistance.

1. Patrols facilities, monitors alarms, and utilizes audiovisual and security systems (e.g., TV monitors) to check for security, hazards, disturbances, and violations of pertinent laws, rules, or regulations.
2. Visually monitors individuals to ensure safety and compliance with policies, rules and regulations.

1. Operates patrol and transport vehicles to complete security patrols or transport valuables and individuals.

1. Operates two-way radios and other communications devices to accomplish security tasks.

Competencies (KSA's)

1. Ethics and Values
2. Conflict Management
3. Written Communication
4. Customer Focused
5. Decision Quality
6. Problem Solving
7. Approachability
8. Interpersonal Savvy
9. Dealing with Ambiguity
10. Action Oriented

1. Basic reading comprehension skills
2. Active listening skills
3. Active learning skills
4. Basic speaking skills
5. Basic writing skills
6. Social perceptiveness skills

1. Ability to coordinate the movement of your arms, legs, and torso together when the whole body is in motion
2. Ability to keep or regain body balance or stay upright when in an unstable position
3. Ability to see details at a distance
4. Ability to see under low light conditions
5. Ability to see objects or movement of objects to one's side when the eyes are looking ahead
6. Ability to tell the direction from which a sound originated  
7. Ability to listen to and understand information and ideas in speaking so others will understand
8. Ability to apply general rules to specific problems to produce answers that make sense
9. Ability to communicate information in speaking so others will understand
10. Ability to communicate information and ideas in writing so others will understand
11. Ability to tell when something is wrong or is likely to go wrong 
12. Ability to read and understand information and ideas presented in writing
13. Ability to add, subtract, multiply, or divide quickly and correctly

Tools & Equipment

1. Motor Vehicle
2. Golf Cart
3. Security surveillance/monitoring equipment
4. Two-way radio and other communication equipment
5. Restraint devices and other security equipment
6. Personal computer

TN Driver Standards

State of Tennessee positions that may involve driving responsibilities require candidates to meet the following minimum driver qualifications:

• A valid driver's license
• For the past five years, the candidate's driver record must not have record of the following violations: driving under the influence (DUI), reckless driving, license suspension for moving violations, more than 4 moving violations.

Please include your Driver's License Information under the Licenses and Certifications section of your application.

**Agencies may allow an exception based on other factors.